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How fast is my order processed?
How is my order shipped?
Can you ship outside the United States?
Is my purchase guaranteed? What if I don't like the item(s) I receive?
What forms of payment do you accept?
Is it safe to use my credit card online?
What will this order look like on my credit card statement?
How do I check the status of my order?
Q: How fast is my order processed?
A: Most orders are processed within 2-3 business days of receipt and shipped within 7-10 business days thereafter.
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Q: How is my order shipped?
A: All items ordered within the U.S. are shipped via UPS Ground Delivery, USPS or USPS Priority Mail. International orders are shipped USPS Global Priority Mail. Click here for more shipping details.
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Q: Can you ship outside the United States?
A: Yes! See the Shipping page for rates and additional information.
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Q: Is my purchase guaranteed? What if I don't like the item(s) I receive?
A: Absolutely. All orders placed with us are backed by our unconditional 30 day money-back guarantee. If you are unhappy with your purchase, for any reason, simply return it within 30 days for a full refund, no questions asked.
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Q: What forms of payment do you accept?
A: We currently accept payment by MasterCard, Visa, Discover and American Express.
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Q: Is it safe to use my credit card online?
A: All orders are processed from start to finish via our secure servers (GeoTrust license). Any data submitted is encrypted, using SSL technology. We protect all customer data against unauthorized access. We use secure technology, privacy protection controls and restrictions on employee access, to safeguard your personal information. Your information is safe and secure!
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Q: What will this order look like on my credit card statement?
A: Your order from us will be billed by "Internet Gift World". If you have any questions when you get your bill, feel free to contact us.
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Q: How do I check the status of my order?
A: After placing your order successfully, you will receive an email confirmation. This email will contain instructions on how to log back into our site to check your order status. You may also contact us directly with any questions.
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